Praise for Boundaries of Tolerance
“The hardest moments in leadership are the ones where you know a decision is yours to make and you don't yet know how to make it. Drawing on his career at EY and his work at MIT and Harvard's Safra Center for Ethics, Jeff Saviano meets leaders in that exact moment – when an AI system has surfaced something troubling and someone has to figure out what to do next. Boundaries of Tolerance gives you a place to start and a framework you'll be glad to have when you need it.”
– Whitney Johnson
Thinkers50 ranked management thinker; CEO, Disruption Advisors;
Wall Street Journal bestselling author, Disrupt Yourself
“Artificial intelligence is redefining the responsibilities of modern institutions. In Boundaries of Tolerance, Jeffrey Saviano gives leaders a clear framework for meeting that responsibility. His work with the Boston Global Forum gives this book a broader civic purpose: helping institutions govern AI in ways that serve humanity.”
– Michael S. Dukakis
Former Governor of Massachusetts; Cofounder and chair, Boston Global Forum
“AI is transforming how organizations create value, and Boundaries of Tolerance gives leaders a clear framework to manage that transition responsibly.”
– Alex Osterwalder
Founder and CEO, Strategyzer; coauthor of the international bestseller
Business Model Generation
“Jeff Saviano has written the book that corporate boards and C-suite leaders have been waiting for. Boundaries of Tolerance cuts through the chaos around AI with a concrete framework for governing the technology responsibly. He recognizes that ethics are not a constraint on innovation, but a necessary foundation for leveraging the technology effectively.”
– Tomicah Tillemann
President, Project Liberty Institute
“A key resource for leaders trying to do AI the right way, avoiding potential legal and ethical quagmires, by one of the real pioneers in managing AI transformation.”
– Alex “Sandy” Pentland
MIT Professor; senior research fellow, Stanford Institute
for Human-Centered Artificial Intelligence
“Most books on AI governance leave readers more cautious. This one leaves them more capable. Jeff Saviano has turned ethics from a conversation that slows leaders down into a lens that sharpens their judgment. The Boundaries of Tolerance model is exactly the kind of practical scaffolding leaders need right now, and exactly what's been missing from the AI conversation.”
– Jeremy Utley
Instructor, Stanford and Harvard Continuing Studies; cohost, Beyond the Prompt;
author, The Human Advantage; coauthor, Ideaflow
“I had the privilege of working closely with Jeffrey Saviano for many years and have seen his ability to translate complex change into clear strategic insight. In Boundaries of Tolerance, he presents a framework to help leaders navigate the risks and opportunities of AI. This book will be valuable for business leaders and for legal professionals guiding organizations through the governance implications of AI.”
– Kate Barton
Global chief executive officer, Dentons; former global vice chair, EY
“Artificial intelligence is advancing faster than the governance frameworks surrounding it. In this deeply researched and thoughtfully argued book, Jeffrey Saviano examines the ethical, strategic, and fiduciary questions that leaders increasingly face as AI becomes embedded in the enterprise. Essential reading for leaders seeking to navigate the opportunities and responsibilities created by AI.”
– David Duncan
Author of The Secret Lives of Customers and coauthor of
Competing Against Luck with Clayton Christensen
“A trusted business leader turned academic thought leader, Jeff Saviano explains why ethical AI strategy has become a boardroom mandate, not a discretionary add-on. With regulation and governance standards still evolving, it equips leaders to define clear, values-based boundaries for innovation grounded in fiduciary oversight – and argues that judgment, not technical expertise alone, is the defining leadership test of our time.”
– Thomas Patterson
Bradlee Professor of Government and the Press,
Harvard University Kennedy School of Government
“This book is a must-read for senior executives, board members, and anyone involved in AI efforts within their organization. The frameworks provide a valuable way to approach both AI strategy and the myriad of ethical questions and risks raised by AI.”
– Christopher Mazzei
Adjunct professor, Cornell University and New York University Stern School of Business;
former global vice chair, Strategy, EY
“Boundaries of Tolerance arrives at a defining moment, as institutions across every sector race to harness the promise of AI while confronting its profound governance, trust, and societal implications. This book offers a timely and pragmatic foundational model for ethical AI strategy—one that recognizes innovation and responsibility are not opposing forces, but mutually reinforcing imperatives. For leaders seeking a durable framework to navigate the next era of technological transformation, this is an essential contribution to the global conversation.”
– Dante Disparte
Chief strategy officer and head of global policy, Circle
“Ethics of technology is more in demand to navigate the complex landscape of competing values. Jeff Saviano’s clarion call for ethics and technology education is none too soon for leaders. That’s the purpose of the Boundaries of Tolerance model.”
– Thomas Creely, PhD
Associate professor and creator/director, Ethics & Emerging Military Technology
Graduate Program, U.S. Naval War College; chair, NATO Human Factors & Medicine
387 Ethical, Legal, Social & Environmental Group
“Jeffrey Saviano has written a clear, rigorous, and urgently needed guide for using AI responsibly. Boundaries of Tolerance combines principled thinking with practical frameworks, giving leaders and practitioners a usable model for designing governance, policy, organizational strategy, and common-sense safeguards that keep powerful systems aligned with human values. Having worked closely with Jeffrey, I deeply appreciate his ability to balance philosophical depth with real-world application. I trust that readers will come away equipped to evaluate risk, set measurable guardrails, and implement governance processes that scale as AI systems evolve. This book should be required reading for executives, policymakers, ethicists, and engineers who want to move from good intentions to effective, enforceable safeguards. I highly recommend Jeffrey Saviano’s Boundaries of Tolerance.”
– Mykelti Williamson
Actor, director, filmmaker